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Zydante.com Shipping Policy

Welcome to Zydante.com! We are delighted that you have chosen us for your purchase. Here you will find all the information about our shipping policy.

Availability and Delivery

  • Availability: All products on Zydante.com are available from stock. This means that your order is processed immediately and shipped to you as quickly as possible.
  • Processing Time: Orders are typically processed within 1-2 business days. You will receive a confirmation once your order has been shipped.

Shipping Costs

  • Domestic Shipping: For shipments within the Netherlands, we charge a standard shipping fee of €5.99 per order.
  • Free Shipping: Orders over €50 qualify for free shipping within the Netherlands.

Shipping Methods and Delivery Times

  • Standard Shipping: We use reliable carriers such as PostNL and DHL for our standard shipping service. The estimated delivery time is 2-5 business days.
  • Expedited Shipping: For an additional fee, we also offer expedited shipping options. Please contact us for more information about this service and the associated costs.

Tracking and Confirmation

  • Tracking Information: Once your order has been shipped, you will receive an email with the tracking information. This allows you to track your package until delivery.
  • Confirmation: Upon receipt of your order, we kindly ask you to let us know that everything has arrived in good condition.

Delivery Issues

  • Delays: If there is a delay in the shipment, we will contact you immediately to inform you.
  • Undelivered Packages: If you have not received your order within the expected delivery time, please contact us at customerservice@zydante.com. We will do our best to resolve the issue as quickly as possible.

Contact

For questions about your order or our shipping policy, please contact us via:

We appreciate your trust in Zydante.com and strive to deliver your order quickly and efficiently. Thank you for your purchase!